Never Miss a Customer Call Again
Welcome to SmartLine Assistant, where we turn after-hours calls into opportunities with our smart call handling service for small businesses.
Designed for Business Owners Like You
Our service is easy to set up, affordable to maintain, and tailored to fit the way you work. From the first call forward, you'll have peace of mind knowing your customers get a fast, professional response. At the same time, you get the information you need to win more business.
Custom AI voice assistant tailored to your business
After-hours call capture & transcription
More Cost-Effective
Lead info sent instantly via email + SMS
Free script tweaking
How It Works
When someone calls your business outside of working hours, the call is automatically routed to your personalized virtual receptionist. The system greets the caller, gathers their name, contact information, and details about their request. The assistant then instantly sends you a complete transcript. You decide when and how to follow up - no more chasing voicemails or losing leads overnight.
Start Capturing Every Opportunity
Stop letting potential customers slip through the cracks. With our after-hours call handling service, you can grow your business, improve customer satisfaction, and stay ahead of the competition - all without hiring extra staff.
Frequently Asked Questions
What is an after-hours answering service?
An after-hours answering service ensures that your customers can still reach your business outside of regular operating hours. When a customer calls, their information and request are collected by our virtual receptionist and sent directly to you, so you never miss an opportunity.
How does your call answering service work?
When a customer calls your business after hours, the call is automatically routed to our call handling system. The virtual receptionist greets the caller, collects their name, phone number, and details about their issue, then sends you a complete transcript by text or email. This way, you can follow up on your own time.
What types of businesses benefit from this service?
Our answering service is designed for small businesses that rely on phone calls for new leads and appointments. This includes contractors, plumbers, electricians, garage door repair companies, salons, HVAC services, and many other local businesses.
Do I still get voicemails, or only transcripts?
You can receive both. While the transcript makes it easy to quickly review customer needs, we also provide voicemail recordings upon request. This ensures you don’t miss the caller’s tone or additional details.
Can your virtual receptionist schedule appointments?
Yes. In addition to call capture and lead handling, our service can be connected to your calendar to schedule appointments directly. This feature is optional and can be added once your business is ready.
How quickly will I be notified of new customer calls?
Notifications are sent instantly. As soon as a customer finishes their call, you’ll receive a transcript (and voicemail if requested) via email or text message. This allows you to respond quickly to urgent requests.
How secure is the information collected from customer calls?
All customer data collected through our call answering service is transmitted securely and stored safely. We prioritize privacy and compliance so you can trust that your customers’ information is protected.
